Privacy Policy

Ensuring the privacy and security of your personal information is very important to us. Our Privacy Policy outlines the information we collect about you, how we use, disclose and otherwise manage this information and the choices you have to restrict our usage of this information. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

 

WHAT WE DO WITH THE INFORMATION WE GATHER

 

Internal record keeping

• We may use the information to improve our products and services

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

• From time to time, we may also use your information to contact you for market research purposes.

• We may contact you by email, phone, or mail.

• We may use the information to customise the website according to your interests

• To provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about and to notify you of our offers and promotions, by telephone, email, SMS and post.

 

SECURITY

 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and managerial procedures to safeguard and secure the information we collect online.                                             

 

HOW WE USE COOKIES

 

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

NINE MILE EMAIL SUBSCRIPTIONS

 

If you have chosen to receive emails from Nine Mile Clothing, we will offer you advanced notice of sales, new merchandise, store openings and other Nine  Clothing news. Email addresses provided to Nine Mile Clothing are only used internally for the purpose of sending you communication from Nine Mile Clothing. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to unsubscribe from our email list, please email us. You may also click on the unsubscribe link at the bottom of our emails. We will remove your name from our email list as soon as possible. Please recognise that you may receive another email before we are able to remove you.

 

PURCHASES

 

When you purchase items from our website, we use your personal information to process your order, deliver goods and services to their proper location, process payments and communicate with you about the status of your order.

 

CUSTOMER SERVICE

 

When you contact us with a comment, question or complaint, you may be asked for information that identifies you, such as your name, address and telephone number. We collect this information to verify your identity and to help us promptly answer your question or respond to your comment or complaint. We also may use your feedback, suggestions and comments (in an anonymous form) to monitor and/or improve our products or website.

 

RETENTION OF PERSONAL INFORMATION

 

We only keep your personal information as long as necessary for the purposes we collected it, or as otherwise required by law.

 

LINKS TO OTHER WEBSITES

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

 

POLICY CHANGES

 

We may periodically update this Privacy Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. We will treat your personal information in accordance with the Privacy Policy in place at the time your information was collected.

This Privacy Policy was updated on 29 March 2022.