I PLACED AN ORDER AND RECEIVED AN EMAIL SAYING THE ITEM (S) WERE OUT OF STOCK?
Due to high traffic, occasionally items may be sold before our web store inventory can be adjusted. Full refunds will be issued for items we cannot fulfill. We apologise for any inconvenience this may cause.
HOW CAN I PAY FOR MY ORDER?
We've got you covered! We accept the following payment cards: Visa, Visa Debit, Solo, Maestro and Electron. We also accept PayPal payments and you do not need to be a paypal customer to use Paypal.
IS IT SAFE TO ORDER ONLINE?
You can be assured that shopping with Princess Booker Clothing is safe! Our website protected by SSL Certificate. These are small data files that digitally bind a cryptographic key to an organization's details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser.
HOW DO I KNOW YOU HAVE RECEIVED MY ORDER?
Once you've placed you order, you will be sent to an order confirmation message which will contain your order number. This information will also be emailed to you; this can take up to 1 hour to arrive in your inbox- so hold tight! Once our team at the warehouse have processed your order, you will receive a second email to let you know that your order is on its way to you with a tracking number.
WILL I RECEIVE A CONFIRMATION EMAIL WHEN I PLACE MY ORDER?
Once you have placed an order you will shortly receive a confirmation email. To ensure that this goes into your inbox please add firstname.lastname@example.org to your contacts, otherwise your confirmation email may end up in your Junk/Spam folder. If you have not received your order confirmation email please contact us
CAN I MAKE CHANGES TO MY ORDER?